Sydney's public transport isn't always practical if you have mobility, sensory, or cognitive support needs, and taxis add up fast. Here's how NDIS transport funding is actually meant to work.
How transport funding is calculated
The NDIA sets transport funding levels based on how much it would cost you to get to work, study, or day programs, factoring in your capacity to use public transport independently. It's not a blanket amount. It's calculated around your specific situation.
What it can be used for
- Getting to and from medical and allied health appointments
- Travel to work, study, or day programs
- Social outings and community participation
- Shopping and everyday errands
Where people get caught out
Transport funding sometimes sits inside Core Supports rather than as its own line item, which means it's easy to lose track of separately from other daily spending. It's worth checking specifically how your plan structures it. Our guide on making the most of your NDIS plan covers how to read your plan by category.
Why reliability matters more than price
A cheap ride that cancels on you an hour before a specialist appointment costs you more than the fare. It costs you the appointment. When you're setting up transport, ask providers directly how they handle short-notice changes and what happens if a driver is running late. That answer tells you more than anything else.
If missed rides have been a recurring problem, our transport service is built specifically around appointment-critical trips, with drivers briefed on your needs ahead of time, not handed your address five minutes before pickup.